thnks for the link. This would not be an excuse for me as they have not responded to many emails over the last 6 months - emails which contain all the needed details.

I have just had word from ABE that Dreamwyrd were removed from their database due to numerous complaints. They are going to see what they can do for me but I guess I can kiss my money goodbye.

I would still warn people not to use them unless they have some way of protecting their money - use the escrow services at ebay for example.

I find the most frustrating part for me is that living in another country all together alternative means of contacting them are expensive - phoning them would cost a fortune - though I am getting to the stage where I just might consider it.

regards

Ngaire