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• Avatar loading issue

  NoelWellington > July 21st, 2020, 12:58 PM

  What ho, admins!
  
  Just registered and tried to upload my avatar. It is a 10kB image in JPEG, 64x60 pixels.
  Every time I tried, the site said that the upload failed and I must provide a valid file.
  I could not attach it to this post too.
  Any idea, what I am doing wrong?
  
  Thanks
  Noel

• RE: Avatar loading issue

  Michael > July 23rd, 2020, 08:33 PM

  You may not be doing anything wrong. I'll have to check the board settings. It may be a permissions issue. Will follow up later tonight.

• RE: Avatar loading issue

  Michael > July 24th, 2020, 01:37 AM

  It's possible we had the upload file limit too small. I've bumped it up a little bit. I also tested uploading an avatar from an admin account. That may not be the best way to test this.
  
  But feel free to try again.

• RE: Avatar loading issue

  NoelWellington > July 26th, 2020, 10:49 AM

  Tried to load it again to the avatar page and to this reply.
  It did not work. In the mean time, I have uploaded it to imgur hosting:
  https://imgur.com/a/tTVg17F
  https://i.imgur.com/1jdwCoc.png
  It seems to work with other sites but not with this one.
  This is the error I am getting:
  https://imgur.com/ZGbWkso
  https://i.imgur.com/ZGbWkso.png

• RE: Avatar loading issue

  Michael > July 26th, 2020, 01:32 PM

  Sorry for the inconvenience. I'll set up a non-admin account and test this.

• RE: Avatar loading issue

  Michael > July 26th, 2020, 01:42 PM

  Well, I am stumped. I was able to download your file and upload it to a test user account. I don't see a way for an admin to give you an avatar.
  
  I'll have to research this but I'm on it right now. Hopefully this won't take long.

• RE: Avatar loading issue

  Michael > July 26th, 2020, 01:45 PM

  The file I downloaded from Imgur is a PNG file. Is that what you are trying to upload from your computer?

• RE: Avatar loading issue

  Michael > July 26th, 2020, 01:55 PM

  Okay. I cheated and went in through the backdoor to give you an avatar. I'll have to find time to figure out what is going wrong but if you can confirm you were trying to upload a PNG file from your computer, I'll appreciate that.

• RE: Avatar loading issue

  NoelWellington > July 26th, 2020, 04:49 PM

  Oh, this is interesting! The file that I have is a .jpg. Perhaps, imgur converts it to a .png on the fly.
  I also happen to have an account on the Fanatasy Forums, and it uses the same avatar in .jpg:
  http://www.thefantasyforum.com/data/avat.../24359.jpg

• RE: Avatar loading issue

  Michael > July 26th, 2020, 06:08 PM

  Curiouser and curiouser. It could be that your IP address is somehow affected by one of our security policies but I suspect it's something weird with MyBB that I'm not aware of.

• RE: Avatar loading issue

  NoelWellington > July 26th, 2020, 08:30 PM

  What a mystery!
  
  Anyway, thanks a lot for your readiness to lend a helping hand!
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